Your Questions, Answered
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A: All artworks are made to order. Production typically takes 2–4 business days before shipping.
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A: Yes. Many designs can be resized or customised. Visit our Custom Order page to request specific dimensions.
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A: Yes. You can upload your own image through our Custom Order form. We’ll review it to ensure print quality before production.
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A: Absolutely. Every custom upload is reviewed for resolution and quality to ensure the best possible result.
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A: We do not accept returns for change of mind. However, if your item arrives damaged or faulty, we’ll organise a replacement.
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A: Please contact us within 48 hours with photos of the damage so we can arrange a replacement.
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A: Yes. TrojanWorks is Australian-owned and operated, with all artwork curated and managed locally. description
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A: You can reach us via our Contact page or through the chat support on our website. description